United Kingdom, Chester Abbey Green, CH1 2JH

We’re open Monday – Friday, 8 a.m. – 22:30 p.m. 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Often, the final delivery cost is calculated and displayed once you add an item to your shopping cart and proceed to the checkout page.

Which payment methods are accepted in the Online Shop?

We accept Bank transfers, PayPal, and other cryptocurrency payments. 

How long will delivery take?

Delivery usually takes 2 to 3 days maximum 

How secure is shopping in the Online Shop? Is my data protected?

Shopping in a standard, well-configured online shop like ours is generally very safe. Our online shop uses strong security measures to ensure your personal and payment data are protected.

What exactly happens after ordering?

Here are the steps in more detail:

1. Order Confirmation
Immediately after you successfully complete your payment, our system will send you an order confirmation email. This email typically includes a summary of what you bought, the total cost, and your order number. It is important to note that this email is not yet a guarantee of shipment. It simply confirms that we have received your request to purchase the items.

2. Order Processing and Preparation
This is the stage where we get your order ready. We’ll get your order ready and your parcel will be sent out after 24 hours of purchase. 

 
 
Do I receive an invoice for my order?

Yes, you will receive a document that serves as an invoice.

While it might be called an “order confirmation” or “receipt,” for your purposes, the document you receive after ordering serves as your invoice, especially for standard consumer purchases.

Send us an email

Email us: Sales@weedaxshop.com